
It is hard to believe summer has finally arrived. ActiveCo continues to introduce companies to a new perspective on technology management and support. It is very satisfying helping organizations turn technology from a constant frustration into a productivity tool.
Quote for the Month:
"When you like your work every day is a holiday."
-- Frank Tyger
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IT support cannot take a vacation
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When summer arrives, it is not uncommon that we receive a number of phone calls from prospective clients asking if we can provide IT support while their IT resource is on vacation. There are several scenarios creating this type of enquiry, including a one-person IT department, a dual-role individual moonlighting between being an IT person and having another key role within the organization, and an independent contractor who does not have the resources to cover a vacation.
The real issue does not lie in the fact your key IT person needs some well deserved time off; rather the risk associated to this individual is exponentially higher than other roles within the company. While this person is on vacation, many companies are forced to practice crisis management due to the fact emergencies occur when their IT person is not there. Putting one person in charge of such a critical piece of your business is extremely risky and represents huge costs.
Summer vacation is only one example of the weaknesses in many companies' IT support strategy. There are many other situations that can generate the same result, including personal leave, career changes and training requirements.
Call 604-931-3633 or email sales@activeco.com for your FREE 32-Point Problem Prevention Audit and eliminate the challenge of summer vacation and IT support in your company.
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when should you outsource
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Is this occurring in your business?
- Your staff complain about the speed of your computer systems;
- You have concerns regarding how your data is being protected;
- You do not have peace of mind with your system;
- You do not have a clear understanding of the costs associated with technology;
- You do not know how your system or cost structure compares to companies of similar size and complexity;
- Your systems are unstable;
- Building your own IT department is too costly.
Outsourcing is a concept that many small and medium sized businesses are familiar with as they search for ways to reduce costs and/or to hire expertise they don't employ in their business. Benefits of IT outsourcing include:
- Gaining peace of mind knowing your network is stable and secure. Anticipating and resolving IT problems before they occur;
- Creating more productive employees through proper technology management;
- Lowering the costs associated with risk in your organization;
- Empowering your business with an IT strategy that combines knowledge in managed network services with the tools you need to guide your business towards success;
- Making efficient use of resources by letting experts take care of your IT needs;
- Saving money by hiring only the IT resources you need and avoid spiking IT costs with a fixed fee solution.

ActiveCo is a leading North American outsourced IT managed service provider (MSP) dedicated to helping small and medium sized businesses fulfill their technology needs while helping them reduce the high cost of supporting internal IT functions. We empower businesses with the same level of IT service and support that large enterprises enjoy, at a fraction of the cost.
As an MSP, ActiveCo will manage your IT services via the Internet, providing you with:
- A virtually unlimited knowledge base for all your IT challenges;
- Access to skilled and trained professionals;
- Insight into current technologies;
- Multi-level service ensuring no single point of failure;
- Timely response to critical system issues.
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what our clients say
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"ActiveCo provides extremely fast response times and are great people to work with. All dealings between our companies have been very positive and satisfying. Since dealing with ActiveCo we have experienced zero downtime which we estimate has reduced our IT costs by 30%. We look forward to continuing our long standing relationship."
Randy Calbeck
President, Aquatrans Distributers Inc.
Empower your business with an IT strategy from ActiveCo. Contact us today and let ActiveCo build your network so you can build your business.
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