testimonials
"ActiveCo provides extremely fast response times and are great people to work with. All dealings between our companies have been very positive and satisfying. Since dealing with ActiveCo we have experienced zero downtime which we estimate has reduced our IT costs by 30%. We look forward to continuing our long standing relationship."
Randy Calbeck
President, Aquatrans Distributers Inc.
"We love the fact that the service is totally proactive and it is in ActiveCo’s best interest to keep our systems stable, secure and reliable. We recently performed an upgrade on our system and it was seamless with very little impact on our users. With the proactive service, and a seamless transition we have been able to reduce our costs related to IT. Our relationship with ActiveCo allows us to focus on our business."
Bonnie Weston
Technical Services, True North Gems
"The staff at ActiveCo are extremely knowledgeable, responsive, friendly and professional. It is reassuring to know their problem-solving expertise is only a phone call away."
Marc Premont
President, Kito Canada Inc.
"We have been with Activeco since August 2009 and are looking forward to a long continuous relationship. They have been involved in both current and proactive aspects of our business. We have been assigned a team whom we work with closely and who we have formed good relationships with. We feel confident going forward that our needs are being addressed both in the short term and the long term. We asked for and received an extensive time line for our system maintenance/replacement that we can now work with for budget purposes. From our monthly meetings, we receive our updates on our system. It is very important to us that we have the knowledge of our own system.
We feel very comfortable recommending them to other would-be users."
Dorothy Malkin
Director of Operations, Jewish Federation of Greater Vancouver
"When we went the route of managed services versus hiring an in-house tech, it was the right decision to make. By engaging Activeco we gained a knowledge base that we would not otherwise have gained by hiring one individual. We have found that by having a team of technicians available we have had someone that can solve any of our technical issues. The resources are used efficiently too, rather than having a tech on payroll that would be underutilized. Activeco is responsive and can turn our requests around in a similar timeframe as on onsite tech could. With monthly onsite visits and constant contact we are building a great working relationship."
Dave Dungey
Controller, Amix Salvage & Sales Ltd. & Amix Heavy Lift Ltd.
"I am pleased to provide this letter of reference concerning the service that you provide to our office and all our remote stations throughout Canada.
It is nice to know that with a simple phone call we can all our technical problems solved and questions answered.
With your regular system checks, regular communication on possible problem areas and ongoing recommendations for system improvements we have had less downtime and avoided system problems. They are available whenever we need them whether by phone support, remote access via computer or on site care.
We are happy with our outsourced IT solution and would recommend other companies to investigate the advantages Activeco provides, I am confident that they will continue to provide us the IT management and support we require for future company growth."
Sam Hameed
Highland Helicopters Ltd.
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