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Quick. Responsive. Unlimited.

IT Support Vancouver

We provide you professional, responsive and affordable 24/7 IT Support, so you get the immediate help whether remotely, or onsite as needed!

Your Technology Partner

Why Choose ActiveCo For IT Support in Vancouver?

Outpace your competition, increase employee satisfaction & retention, and build your brand. With planning that focuses on maximizing security, performance, and productivity, you will have a scalable business model that will show you the true power of your technology.

Since 1999, ActiveCo has painstakingly developed service processes to provide friendly, immediate and helpful IT support that’s best of brand; be proud of your choice in help desk services by choosing the best, at a predictable monthly price your CFO will love.

Years Combined IT Support Experience
ActiveCo Customer Retention
Tickets Resolved in 24 Hours
Average Client Satisfaction Rating

Unlimited IT Support

100% Satisfaction Guaranteed

Reliable Support

Reasonable Agility

One Goal

RESOLVE Your IT Support Issues

Proactive IT Support anywhere in Vancouver

In a world where many IT incidents can be resolved remotely, it’s a great feeling knowing when your IT support technician is a short trip away to resolve your issue on-site or in-person. Your service plan also includes regularly scheduled on-site physical hardware inspection to ensure critical systems and devices are configured and working correctly.

No Additional Costs for On-Site Ticket Resolutions

Get solutions whether remotely, or onsite from a full team of technology experts with a wide range of skill sets. Our help desk experts are meticulously vetted and trained to provide exceptionally friendly IT support. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.

Certified IT Support Experts

As a Vancouver company, we get you solutions from a full team of technology experts with a wide range of skill sets and levels of expertise to resolve your issues quickly and effectively. Your team can expect rapid responses from professionals who have passed our stringent hiring standards.

Flat-rate Maintenance and IT Support!

With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to ActiveCo. Unlimited IT support comes at a predictable monthly cost and encourages proactive system management, meaning less neglect and less downtime.

Our Priority

24/7 IT Support Vancouver

Users will be able to submit issues using email, phone, chat, or through our secure ticket online portal.

ActiveCo’s IT support services has a 24/7 priority to help you continue working through our fast, friendly and dedicated support team, located right here in Vancouver. Our communication and ticketing system are easy to follow and ensures your team knows they are being taken care of quickly, by professionals.

100% Guaranteed Service!

Unlimited On-Site Support

Speak directly with an engineer and not an automated phone tree

After-Hours Emergency Support

Boosted Employee Productivity

5-Touch Ticket Resolution Communication

Our experts will resolve your IT Support issues immediately with remote support or come onsite if necessary!

Secure. Protected. Productive

Process-Based Network Administration

We proactively monitor, review and manage your network 24/7 to prevent issues before they happen.

We have spent decades perfecting dedicated services, processes and procedures to create a best of brand security plan for every customer we serve. We proactively monitor, review and manage your network 24/7 to prevent issues before they happen.

Get transparency in your IT support services with communication and reporting that we can provide exclusively; keep your business secure and protected to avoid disruption and downtime, increase productivity and grow your revenue!

Dedicated Network Administrator for your company

Dedicated Chief Information Officer (virtual, “vCIO”)

Network Health Portal 24/7 with Quarterly On-Site Visits

Trend Analysis & Managed Security

Asset Management & Network Documentation

Backup & Business Continuity Planning

IT Support Vancouver Partners and Alliances

We can’t do it alone. Our partners support us and allow us to provide top-tier service to our clients.

Interested in learning more about IT Support for your Vancouver based business?

Technology Knowledgebase

IT Support Vancouver Blog