Your Technology Partner

Why Choose ActiveCo For IT Support in Vancouver?

Outpace your competition, increase employee satisfaction & retention, and build your brand. Vancouver IT Support Services focuses on maximizing security, performance, and productivity that give you a scalable business model that will show you the true power of your technology.

Since 1999, ActiveCo has painstakingly developed service processes that provides friendly, immediate, and helpful IT support that is best of brand. Choose the best help desk services at a predictable monthly price your CFO will love.

280
Years Combined IT Support Experience
98
ActiveCo Customer Retention
95
Tickets Resolved in 24 Hours
9
Average Client Satisfaction Rating
  • Unlimited IT Support
  • Reliable Support
  • Reasonable Agility
  • 100% Satisfaction Guaranteed
One Goal

RESOLVE Your IT Support Issues

Proactive IT Support
anywhere in Vancouver

In a world where many IT incidents can be resolved remotely, it’s a great feeling knowing when your IT support technician is a short trip away to resolve your issue on-site or in-person. Your service plan also includes regularly scheduled on-site physical hardware inspection to ensure critical systems and devices are configured and working correctly.

No Additional Costs for
On-Site Ticket Resolutions

Get solutions whether remotely, or onsite from a full team of technology experts with a wide range of skill sets. Our help desk experts are meticulously vetted and trained to provide exceptionally friendly IT support. We’ll explain complicated tasks and problems in layman terms and get you back to work in no time.

Certified
IT Support Experts

As a Vancouver company, we get you solutions from a full team of technology experts with a wide range of skill sets and levels of expertise to resolve your issues quickly and effectively. Your team can expect rapid responses from professionals who have passed our stringent hiring standards.

Flat-rate Maintenance
and IT Support!

With our unlimited IT support, there’s no cap on the number of phone calls, emails, or requests you submit to ActiveCo. Unlimited IT support comes at a predictable monthly cost and encourages proactive system management, meaning less neglect and less downtime.

Our Priority

24/7 IT Support Vancouver

You can submit issues using email, phone, chat, or through our secure online ticket portal 24/7.

ActiveCo’s IT support services has a 24/7 priority to help you continue working through our fast, friendly, and dedicated support team, located right here in Vancouver. Our communication and ticketing system are easy to follow and ensures your team knows they are being taken care of quickly, by professionals.

Secure. Protected. Productive

Process-Based Network Administration

We proactively monitor, review, and manage your network 24/7 to prevent issues before they happen.

We have spent decades perfecting dedicated services, processes, and procedures to create a best of brand security plan for every customer we serve. We proactively monitor, review, and manage your network 24/7 to prevent issues before they happen.

Get transparency in your IT support services with communication and reporting that we can provide exclusively; keep your business secure and protected to avoid disruption and downtime, increase productivity, and grow your revenue.

  • Dedicated Network Administrator for your company
  • Dedicated Chief Information Officer (vCIO)
  • Network Health Portal 24/7 with Quarterly On-Site Visits
  • Trend Analysis & Managed Security
  • Asset Management & Network Documentation
  • Backup & Business Continuity Planning

Sam Goh, President
ActiveCo Technology Management

Message From The President

“ We work with you and your team to identify the IT services you need to grow your business. This means doing what it takes to ensure your goals are met, your team is happy, and you are always satisfied ”

Call today to learn how we do it

Why Work with ActiveCo?

21
In business
98
Average consumer satisfaction rating

We have been Awarded

ActiveCo Technology Management provides IT Consulting from professionals who know your industry and take the time to understand your business. Your peace of mind is assured. Your satisfaction is guaranteed.

Our Partners

Whether you are in the cloud, on premises, a large manufacturer, or a small services firm, we have established relationships with global companies to help deliver the support and IT Consulting services you need, when you need them.

Get our all-in-one solution for IT planning and management

BoostvCIO

BoostvCIO is a fully integrated and automated that helps you implement and manage technology standards for your business. It is an all-in-one solution for vCIO preparation, network administration, documentation and so much more.

BoostvCIO provides a refreshing approach to IT planning by providing a platform for easier collaboration and experience on technology strategies for your business, budget planning and approval process for users.

Let us show you how it works

Book A Demo Today

What Our Clients have to Say About ActiveCo

We serve clients from various industries; we want to serve you too.

What they've said about us

lorem ipsum dolor set amet et it lorem ipsum dolor set amet et it
“ Invaluable partner we can trust ”

I truly believe ‘you get what you pay for’ and ActiveCo is an investment we couldn’t do without. The time they take to understand our business needs has made them an invaluable partner we can trust. Their direction and guidance have had a very positive impact on our community.

Matt Transportation
“ An exceptional business partner ”

Your team’s knowledge and context has been very impressive as they have consistently proven ActiveCo is an exceptional business partner in terms of communication and service levels we have always wanted.

Satpal Accounting
“Really like the structure ”

The company we were using before ActiveCo were not very responsive and people were really frustrated when something went wrong. If something happened while I was away, for example, you have that awful feeling in the pit of your stomach while the staff are frustrated. I really like the structure of ActiveCo… they have a businessperson who helps establish your needs and relationship.

Lillian Construction
"Priceless sense of security"

Our backups were of great concern when we met ActiveCo, which is now up to date giving us a priceless sense of security. What we like best about ActiveCo is the people there, even for what we feel are silly questions, they treat us all extremely well. We also appreciate the executive level of support we get.

Angela Non-Profit
"Focus on preventing problems"

Prior to working with ActiveCo, we were having constant conversations about ongoing IT issues. Everyone was affected. We were lacking strategic management and long-term solutions. It was important that we find an IT service provider who could help us focus on preventing problems instead of having to fix them when they came up.

Penny Engineering

Andrew Dalman
ActiveCo Technology Management

Need an IT Support Provider
that can improve your efficiency
and grow your revenue?

Get in touch with us
Technology Knowledgebase

IT Support Vancouver Blog

byod-security
Business

6 Common Pitfalls to Avoid in BYOD Security

A 2020 report by Help Net Security indicates that 57% are concerned about users downloading…
cybersecurity
Business

Top 6 Benefits of a Cloud Computing Security Solution

Cloud security refers to the multi-layered controls in your network infrastructure that protects all your…
cybersecurity
Business

Understanding Security Information and Event Management (SIEM)

SIEM systems typically deploy numerous collection agents in a set hierarchy to collect and analyze…
View All Blogs