Testimonials

feedback

We’re so happy to have such great feedback from our clients in the form of testimonials for your reference. Our managed IT services include technology planning with a vCIO (virtual Chief Information Officer) that works directly with you on your strategic business objectives. We always start our IT support services from the business perspective, it’s critically important to know what technology aspects of your business plan are the most important. Having an IT Road Map is essential to acquire the right technology, no matter what industry you’re in.

ActiveCo, since 1999, has been a top managed service provider in Vancouver for industries from accounting, insurance, legal, engineering, construction, distribution, marketing and more.

Here is some of the feedback that our clients have provided us over the most recent years.

What Our Clients Are Saying

“
Industry – Global Mining Engineering SectorWe were lacking strategic management and long-term solutions.

“Prior to working with ActiveCo, we were having constant conversations about ongoing IT issues. Everyone was affected. We were lacking strategic management and long-term solutions.

It was important that we find an IT service provider who could help us focus on preventing problems instead of having to fix them when they came up.

Proactive problem solving, strategic planning and management – it was all there with ActiveCo.”

“
Industry – Equipment & Operator RentalImpressive

“The fact that ActiveCo was able to deliver such a huge project without most of our staff knowing it was even happening was impressive!

Those of us who did know were amazed how smooth it went. We’ve never experienced an IT service that was able to deliver on their promises like that!”

“
Industry – Property Restoration Services…absolutely blown away…

“I want to tell you that we are absolutely blown away by the level of service we receive from you guys – it really is appreciated when you and the team care so much about each ticket and follow up with us.”

“
Industry – Large Equipment Rental, Construction

“A big thank you for getting our team on track after struggling with technology for so long!”

“
Industry – Marine Transportation Services…an investment we couldn’t do without.

“I truly believe ‘you get what you pay for’ and ActiveCo is an investment we couldn’t do without. The time they take to understand our business needs has made them an invaluable partner we can trust.

Their direction and guidance has had a very positive impact on our company.”

“
Industry – Legal Firm, Barristors & Solicitors

“We love that the ActiveCo team is so accommodating and flexible to meet our constantly changing needs.”

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Industry – Accounting FirmThey make life so easy.

“Your team’s knowledge and context has been very impressive as they have consistently proven ActiveCo is an exceptional business partner in terms of communication and service levels we have always wanted.”

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Industry – Commercial Helicopter, TransportationA trusted partner…

“ActiveCo has been a trusted partner of our business since 2007. We thoroughly enjoy working with the people there, they continue to develop trust in their ability to guide us through important technology decisions. We look forward to many more years of support.”

“
Industry – Marine Transportation, Towing

“Your engineers’ diligence, understanding, and patience in providing service to non-technical people needs to be commended.

“Prior to ActiveCo, our technology was in desperate shape. Our IT infrastructure was unreliable. Our previous vendor was not able to provide a disciplined holistic support process to our environment and we were hampered by technology in our ability to fulfill our corporate objectives.

“We engaged ActiveCo to stabilize and improve on our IT Network and to ensure that our IT, which is mission-critical, is reliable, is available, and is scalable to our usiness needs. The transition from the initial consultation thru to the final stages of ActiveCo’s Managed Services on-boarding process was smooth, well managed, well documented, and clear.

“Your engineers’ diligence, understanding, and patience in providing service to non-technical people needs to be commended. They have done an exceptional job. They have been great at communicating, following up, and being proactive as well.””

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Industry – Education

“Though our system had stability, if one thing got changed, chaos would ensue. The biggest difference being with ActiveCo is to be able to tell our directors that we’re moving to concrete planning for the future of IT, which we had never done before.

Our backups were of great concern when we met ActiveCo, which is now up to date giving us a priceless sense of security.

What we like best about ActiveCo is the people there, even for what we feel are silly questions, they treat us all extremely well. We also appreciate the executive level of support we get.”

“
Industry – Accounting Firm

“Over our long relationship, ActiveCo has refined out network components and have increased the speed and reliability of the network for the entire company.”

“
Industry – Sales & Distribution, National…our offices have never run smoother.

“As a national company our offices are spread from coast to coast and staying connected is critical to our success. Unplanned downtime was a frustration for us and our customers. Thanks to ActiveCo’s proactive maintenance approach and dedicated team, our uptime across the country is consistent and our remote offices have never run smoother. A big thanks to everyone at ActiveCo for keeping us connected around the clock.”

“
AngelaNon Profit Education Board

“Our backups were of great concern when we met ActiveCo, which is now up to date giving us a priceless sense of security. What we like best about ActiveCo is the people there, even for what we feel are silly questions, they treat us all extremely well. We also appreciate the executive level of support we get.”

“
SofieAccounting Consultancy Firm

“The whole team have always been there to help. It's so nice to work with everyone.”

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GrantChartered Professional Accounting Firm

“Over our long relationship, ActiveCo has refined out network components and have increased the speed and reliability of the network for the entire company.”

“
MattMarine Transportation Services

“I truly believe ‘you get what you pay for’ and ActiveCo is an investment we couldn’t do without. The time they take to understand our business needs has made them an invaluable partner we can trust. Their direction and guidance has had a very positive impact on our company.”

“
RogerMechanical Engineering

“We were in need of a technology partner who was willing to understand our frustrations and work with us in a proactive manner. ActiveCo exceeded our expectations by helping us implement strategies for both technology budgets and business planning, longterm.”

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JohnCommercial Helicopter Services

“ActiveCo has been a trusted partner of our business since 2007. We thoroughly enjoy working with the people there, they continue to develop trust in their ability to guide us through important technology decisions. We look forward to many more years of support.”

“
MarioMarine Towing

“Your engineers’ diligence, understanding, and patience in providing service to non-technical people needs to be commended. They have done an exceptional job. They have been great at communicating, following up, and being proactive as well.”

“
LoraCommercial Equipment Rental

“A big thank you for getting our team on track after struggling with technology for so long!”

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RogerConstruction Design Engineering

“Having a proactive solution instead a reactive one has helped us strategize our business process with a partner who came to the table with an understanding of not only our industry but our company's specific niche in the marketplace.”

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TrevorEmergency Restoration Services

“I want to tell you that we are absolutely blown away by the level of service we receive from you guys - it really is appreciated when you and the team care so much about each ticket and follow up with us.”

“
SatpalChartered Professional Accounting Firm

“Your team's knowledge and context has been very impressive as they have consistently proven ActiveCo is an exceptional business partner in terms of communication and service levels we have always wanted.”

“
AlexLocal Government Law Firm

“We love that the ActiveCo team is so accommodating and flexible to meet our constantly changing needs.”

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IslaEvent Management Industry

“The ActiveCo team is a group of very responsible, professional and service focused individuals. We trust them with making the right decisions for our IT needs and have worked with them on various projects with successful outcomes. ActiveCo has made significant improvements to our IT systems, where we now have reliable, secure and maintained systems in place.”

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DanInsurance Industry

“They are a very proactive and helpful team. We rely on ActiveCo for consistency, direction and forward-thinking business advice. I sleep better at night knowing I have a partnership I can trust.”

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TomaszEquipment Industry

“The fact that ActiveCo was able to deliver such a huge project without most of our staff knowing it was even happening was impressive! Those of us who did know were amazed how smooth it went. We’ve never experienced an IT service that was able to deliver on their promises like that!”

“
PennyMining & Aggregate Industry

“Prior to working with ActiveCo, we were having constant conversations about ongoing IT issues. Everyone was affected. We were lacking strategic management and long-term solutions. It was important that we find an IT service provider who could help us focus on preventing problems instead of having to fix them when they came up. Proactive problem-solving, strategic planning and management – it was all there with ActiveCo.”

“
RobConstruction Industry

“As a national company our offices are spread from coast to coast and staying connected is critical to our success. Unplanned downtime was a frustration for us and our customers. Thanks to ActiveCo’s proactive maintenance approach and dedicated team, our uptime across the country is consistent and our remote office have never run smoother. A big thanks to everyone at ActiveCo for keeping us connected around the clock.”