What is a Technology Needs Assessment?

May 7, 2018

Few things in life are certain, but you can always count on death, taxes and that your business’ technology will inevitably fail at some point. A technology assessment will help you understand where you’re at now, how you got here and where you’re going. You’ll also have a greater understanding of what’s happening during a failure and what to do about it. The right technology partner ensures you understand all of these scenarios, and more, about your business and your technology investments.

Where to Start?
Look to the past and envision the future, while being aware of how your business’ technology is currently being influenced in the present. If that sounds more existential than you were expecting, a technology review involves a great deal of thought leadership and contemplation, or at least, it should.

The Past
Basically: learn from your mistakes or be doomed to repeat them. This is why you want a technology assessment, as you don’t want to be blinded by your past decisions when making new ones.

Consider prior investments you’ve made into your technology. Did you do it for the business? For your people? How did they react, was there pushback? Was it worth the time and money you put into it?

The Present
One of the first hints that something needs to change is that there are presently issues with your organization that stem from its technology. Are your employees able to properly use their tools to get through their daily duties with minimal trouble? If not (and their work ethic isn’t to blame) could it be the technology at their disposal? Are there solutions in place but aren’t being used to their full potential? For example, are you getting the most productivity out of a solution if staff only know how to use three of its features?

The Future
The whole point of going through an assessment is to envision where you want your business to be, and working backwards to figure out how to get there. There may be multiple ways to get the end result you want, even taking life’s curveballs into account, but you can get where you want to be the hard way, or the easier way. Conversations with your technology partner are a highly valuable investment in your company’s future.

The Benefits of a Technology Assessment
An assessment is the best way to make sure that you’re not dealing with any troublesome technology issues, and it’s great for honing in on one that has been particularly elusive in the past. It’s ideal if you want to make sure that your infrastructure is working as intended, as well as finding ways that it may not be functioning properly. You can then look toward implementing the best solutions for the particular problem you’re having.

Does your business need a technology assessment? COMPANYNAME can help. To learn more, reach out to us at PHONENUMBER.

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